:root{--navy:#172f4d;--muted:#637284;--orange:#e67d39;--line:#e2e6e9;--paper:#fff;--bg:#f6f7f4;--pale:#edf2f4}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--navy);font-family:"Noto Sans JP","Hiragino Kaku Gothic ProN","Yu Gothic",Meiryo,sans-serif;font-size:15px;-webkit-font-smoothing:antialiased}button,textarea,input{font:inherit}button,a{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:default;opacity:.4}button:focus-visible,a:focus-visible,textarea:focus-visible{outline:3px solid #e67d39;outline-offset:4px}button{touch-action:manipulation}a{color:inherit}header{height:106px;max-width:1320px;margin:auto;display:flex;align-items:center;justify-content:space-between;padding:0 48px;gap:20px}.brand{display:flex;align-items:center;gap:11px;font-size:17px;font-weight:800;letter-spacing:.04em;text-decoration:none}.brand small{display:block;font-size:9px;letter-spacing:.24em;margin-top:4px}.brand-symbol{font-size:29px;line-height:1;position:relative;font-style:italic;border:2px solid var(--navy);border-radius:8px;padding:6px 10px}.brand-symbol>span{color:var(--orange);font-size:23px;margin-left:-7px}.header-label{font-size:12px;color:var(--muted);margin-left:auto}.quiet{border:0;background:none;color:var(--muted);font-size:12px;padding:10px}.layout{max-width:1224px;margin:25px auto 60px;display:grid;grid-template-columns:minmax(0,1.12fr) minmax(0,1fr);gap:65px;padding:0 30px;align-items:start}.journey{position:sticky;top:32px;padding-top:24px}.eyebrow{font-size:11px;letter-spacing:.21em;font-weight:800;display:flex;align-items:center;gap:10px}.eyebrow>span{display:block;width:22px;height:3px;background:var(--orange)}h1{font-size:clamp(34px,3.6vw,49px);line-height:1.55;letter-spacing:.025em;margin:20px 0 14px;font-weight:800}h1>span{position:relative}h1>span:after{content:"";position:absolute;bottom:-4px;left:0;width:95%;height:5px;border-radius:50%;background:#edc29f}.intro{color:var(--muted);line-height:1.95;font-size:14px;margin:21px 0 0}.scene{height:285px;position:relative;margin-top:8px;overflow:hidden}.sun{position:absolute;width:130px;height:130px;border-radius:50%;background:#eee5d6;top:19px;left:60px;opacity:.7}.cloud{position:absolute;background:white;height:12px;width:59px;border-radius:20px;top:35px;left:290px;opacity:.8}.cloud:before{content:"";position:absolute;background:white;border-radius:40px;width:30px;height:24px;left:15px;top:-12px}.c2{left:10px;top:104px;transform:scale(.7)}.skyline{position:absolute;bottom:87px;left:5%;right:0;display:flex;align-items:end;gap:12px;height:130px;opacity:.8}.skyline i{width:42px;height:80px;background:repeating-linear-gradient(0deg,transparent 0 13px,#f5f6f1 13px 16px),repeating-linear-gradient(90deg,#dce5e5 0 12px,#f5f6f1 12px 16px);border-top:6px solid #d9e1e2}.skyline i:nth-child(2){height:120px;width:55px}.skyline i:nth-child(3){height:56px;width:80px}.skyline i:nth-child(4){height:97px;width:34px}.skyline i:nth-child(5){height:69px;width:65px}.skyline i:nth-child(6){height:87px;width:40px}.road{position:absolute;bottom:49px;left:-50px;right:-50px;height:55px;background:#e5e9e8;transform:rotate(-3deg);border-top:5px solid #d5dedd;border-bottom:5px solid #d5dedd}.roadline{position:absolute;top:22px;width:100%;height:3px;background:repeating-linear-gradient(90deg,#fff 0 35px,transparent 35px 66px)}.truck-wrap{position:absolute;width:75%;left:-1%;bottom:50px;filter:drop-shadow(0 12px 7px #172f4d15)}.truck{display:block;width:100%}.team-wrap{position:absolute;right:-1%;bottom:66px;width:39%;max-width:210px}.team{width:100%;display:block}.speech{position:absolute;white-space:nowrap;top:-20px;right:6px;background:white;border:1px solid #dee3e3;padding:8px 10px;border-radius:12px;font-size:10px;font-weight:700;box-shadow:0 3px 5px #172f4d05}.speech:after{content:"";position:absolute;bottom:-6px;right:25px;width:9px;height:9px;background:white;border-bottom:1px solid #dee3e3;border-right:1px solid #dee3e3;transform:rotate(45deg)}.delivery-tag{position:absolute;bottom:5px;left:50%;transform:translateX(-50%);white-space:nowrap;background:#fff;border:1px solid #e2e5e5;border-radius:30px;padding:8px 15px;font-size:11px;display:flex;align-items:center;gap:8px}.tag-dot{height:6px;width:6px;background:var(--orange);border-radius:50%}.cargo{position:absolute;top:29%;left:53%;right:6%;height:26%;display:flex;align-content:flex-end;flex-wrap:wrap;gap:3px;transform:skewY(3deg)}.parcel{background:#d5ac7d;border:1px solid #ad8157;color:#4e3d2f;border-radius:2px;font-size:7px;width:30%;height:23px;position:relative;display:grid;place-items:center;box-shadow:1px 2px 0 #8c624b30;animation:load .45s ease-out}.parcel:before{content:"";position:absolute;top:0;left:45%;width:4px;height:6px;background:#f1d5ad}.parcel span{position:relative;background:#f7e9d3;padding:0 2px;margin-top:3px}.truck-wrap.depart{animation:deliver 1s ease-in-out}.route{display:flex;padding:0;list-style:none;justify-content:space-between;margin:25px 6px 0;position:relative}.route:before{position:absolute;content:"";top:14px;left:40px;right:40px;height:1px;background:#cfd8dc}.route li{font-size:11px;position:relative;display:flex;flex-direction:column;align-items:center;gap:8px;color:#798590}.route li>span{display:grid;place-items:center;border:1px solid #cfd8dc;background:var(--bg);width:29px;height:29px;border-radius:50%;font-size:11px}.route li.active{color:var(--navy);font-weight:700}.route li.active>span{background:var(--navy);color:#fff;border-color:var(--navy)}.route li.done>span{background:#e8b083;color:var(--navy);border-color:#e8b083}.journey-note{text-align:center;color:var(--muted);font-size:11px;margin-top:28px;line-height:1.8}.journey-note>span{padding-right:5px}.form-card{border-radius:21px;background:var(--paper);border:1px solid #e5e8e6;box-shadow:0 15px 45px #263b4b06;min-height:570px;padding:34px}.step-top{display:flex;align-items:center;justify-content:space-between;min-height:22px;gap:10px}.kicker{font-size:10px;letter-spacing:.15em;color:var(--orange);font-weight:800}.tiny-pill{font-size:10px;padding:5px 9px;border-radius:20px;border:1px solid var(--line);color:var(--muted)}h2{font-size:25px;line-height:1.6;margin:22px 0 8px;letter-spacing:.01em}h2:focus{outline:0}.sub{font-size:12px;color:var(--muted);line-height:1.9;margin:0 0 22px}.primary,.secondary{border:0;border-radius:10px;min-height:54px;padding:14px 18px;font-weight:700;font-size:14px;display:flex;justify-content:center;align-items:center;gap:10px;text-decoration:none;text-align:center}.primary{background:var(--navy);color:white;box-shadow:0 4px 8px #172f4d10}.primary.orange{background:var(--orange);color:#fff}.primary:hover{filter:brightness(1.08)}.primary .arrow{margin-left:auto;font-size:18px;font-weight:400}.secondary{background:white;border:1px solid #d7dfe4;color:var(--navy)}.secondary:hover{background:#f5f7f8}.full{width:100%}.welcome-steps{margin:25px 0 28px;padding:0;list-style:none}.welcome-steps li{display:flex;align-items:center;gap:15px;margin:18px 0}.welcome-steps .step-icon{width:40px;height:40px;background:#f2f5f5;border-radius:12px;display:grid;place-items:center;color:var(--navy)}.step-icon svg{width:20px;height:20px}.welcome-steps strong{display:block;font-size:13px;margin-bottom:3px}.welcome-steps small{color:var(--muted);font-size:11px}.welcome-actions{display:grid;gap:10px}.textlink{border:0;background:transparent;color:var(--muted);font-size:11px;text-decoration:underline;text-underline-offset:4px;padding:13px 0;display:block;text-align:center;margin:auto}.privacy{text-align:center;color:#7e8992;font-size:10px;line-height:1.9;margin:16px 0}.choice-list{display:grid;gap:9px}.service{width:100%;display:flex;align-items:center;gap:13px;text-align:left;border:1px solid var(--line);border-radius:10px;padding:14px;background:white;color:var(--navy)}.service .icon{height:31px;width:31px;background:#f0f4f5;border-radius:8px;display:grid;place-items:center}.icon svg{width:19px;height:19px}.service b{font-size:13px}.service small{font-size:10px;color:var(--muted);display:block;margin-top:3px}.select-dot{margin-left:auto;width:18px;height:18px;border:1.5px solid #ccd5da;border-radius:50%;display:grid;place-items:center;font-size:11px;flex-shrink:0}.service[aria-pressed=true]{border-color:var(--navy);background:#f0f4f7}.service[aria-pressed=true] .select-dot{background:var(--navy);color:white;border-color:var(--navy)}.navigation{display:flex;align-items:center;gap:15px;margin-top:24px}.navigation>.primary{flex:1}.back{padding:14px 4px;background:none;border:none;font-size:12px;color:var(--muted)}.topic-buttons{display:flex;flex-wrap:wrap;gap:8px}.topic{background:white;border:1px solid #dbe2e6;border-radius:7px;padding:11px 13px;color:var(--navy);font-size:12px;min-height:42px}.topic[aria-pressed=true]{background:var(--navy);border-color:var(--navy);color:white}.topic:before{content:"＋";margin-right:5px;color:#87949e}.topic[aria-pressed=true]:before{content:"✓";color:#e7b18a}.rating-group{border:0;border-top:1px solid var(--line);padding:18px 0 0;margin:23px 0 0}.rating-group legend{font-size:12px;font-weight:700;padding-right:10px}.ratings{display:grid;grid-template-columns:repeat(5,1fr);gap:5px}.rating{min-height:55px;border:1px solid #dbe2e6;background:white;border-radius:8px;color:var(--navy);font-size:10px;padding:8px 1px;line-height:1.6}.rating[aria-checked=true]{background:#edf2f6;border:2px solid var(--navy);font-weight:800}.rating:hover{background:#f2f5f6}.empty-note{border:1px dashed #dce3e6;border-radius:10px;padding:22px 15px;margin-top:23px;text-align:center;color:var(--muted);font-size:12px;line-height:1.9}.field-label{display:block;font-size:12px;font-weight:700;margin:17px 0 9px}.textarea{display:block;width:100%;resize:vertical;min-height:170px;border:1px solid #d4dde2;border-radius:10px;padding:15px;color:var(--navy);background:#fcfdfd;line-height:1.9;font-size:14px}.textarea::placeholder{color:#8e9aa4;font-size:12px}.textarea.draft{min-height:230px;font-size:14px}.counter{text-align:right;font-size:10px;color:var(--muted);margin-top:7px}.note{padding:13px 15px;background:#f3f6f6;border-radius:9px;font-size:11px;line-height:1.9;color:var(--muted);margin:18px 0}.note strong{color:var(--navy)}.draft-tools{display:flex;gap:18px;margin:10px 0 16px}.draft-tools button{border:0;background:none;color:var(--muted);font-size:11px;padding:5px 0;text-decoration:underline;text-underline-offset:3px}.guide{font-size:11px;line-height:1.9;color:var(--muted);padding-left:20px;margin:16px 0}.copy-row{display:grid;gap:9px}.toast{position:fixed;bottom:24px;left:50%;transform:translate(-50%,15px);background:var(--navy);color:#fff;padding:13px 22px;border-radius:12px;opacity:0;pointer-events:none;transition:.2s;z-index:10;max-width:90vw;width:max-content;font-size:13px;box-shadow:0 6px 30px #172f4d25}.toast.show{opacity:1;transform:translate(-50%,0)}footer{max-width:1224px;padding:22px 30px;margin:0 auto;border-top:1px solid var(--line);display:flex;justify-content:space-between;color:#87929a;font-size:10px}footer b{font-weight:400;margin-left:7px}dialog{border:1px solid var(--line);border-radius:18px;padding:28px;max-width:calc(100% - 32px);color:var(--navy)}dialog::backdrop{background:#172f4d66}dialog h2{margin-top:0;font-size:21px}dialog p{font-size:13px;color:var(--muted)}.dialog-actions{display:flex;gap:12px;margin-top:24px}.dialog-actions>*{flex:1}@keyframes load{from{opacity:0;transform:translateY(-35px) rotate(-12deg)}to{opacity:1;transform:translateY(0) rotate(0)}}@keyframes deliver{0%{transform:translateX(0)}45%{transform:translateX(-110%);opacity:0}46%{transform:translateX(110%);opacity:0}100%{transform:translateX(0);opacity:1}}.no-motion *{animation:none!important;transition:none!important}@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}@media(min-width:1400px){.layout{margin-top:50px}}@media(max-width:1000px){.layout{gap:30px;padding:0 26px}.form-card{padding:27px}header{padding:0 30px}.scene{height:250px}.team-wrap{bottom:69px}.truck-wrap{width:82%;left:-5%}h1{font-size:36px}.ratings{gap:3px}.rating{font-size:9px}}@media(max-width:740px){header{height:77px;padding:0 21px;gap:8px}.brand{font-size:13px;gap:8px}.brand small{font-size:7px;margin-top:3px}.brand-symbol{font-size:22px;padding:5px 8px;border-radius:6px}.brand-symbol>span{font-size:18px}.header-label{display:none}.quiet{font-size:10px;margin-left:auto;padding:8px 0}.layout{display:flex;flex-direction:column;gap:24px;margin:10px auto 30px;padding:0 20px;max-width:540px}.journey{position:relative;top:auto;padding-top:10px;width:100%}.eyebrow{font-size:9px;letter-spacing:.19em}h1{font-size:34px;line-height:1.5;margin:13px 0}.intro{font-size:12px;line-height:1.8;margin:15px 0 0}.scene{height:210px;margin-top:-2px}.truck-wrap{width:75%;left:-2%;bottom:30px}.team-wrap{width:39%;bottom:48px;right:-1%}.speech{font-size:8px;top:-23px;padding:7px 8px}.road{bottom:30px;height:44px}.roadline{top:15px}.skyline{bottom:61px;transform:scaleY(.8);transform-origin:bottom}.sun{width:105px;height:105px;top:17px;left:48px}.delivery-tag{bottom:0px;font-size:9px;padding:6px 11px}.route{margin:17px 4px 0}.route li{font-size:10px;gap:6px}.route li>span{width:25px;height:25px;font-size:10px}.route:before{top:12px}.journey-note{display:none}.form-area{width:100%}.form-card{padding:25px 23px;min-height:0;border-radius:17px}h2{font-size:23px;margin:18px 0 8px}.sub{font-size:12px}.welcome-steps{margin:21px 0}.welcome-steps li{margin:15px 0}.primary,.secondary{font-size:13px;min-height:53px}.privacy{font-size:9px}footer{margin:0 20px;padding:18px 0;font-size:8px}.parcel{font-size:6px;height:18px;gap:2px}.parcel:before{height:4px}.cargo{gap:2px}.active-flow .journey h1,.active-flow .journey .intro,.active-flow .journey .eyebrow{display:none}.active-flow .journey{padding-top:0}.active-flow .scene{height:145px;margin-top:-5px}.active-flow .truck-wrap{width:54%;left:7%;bottom:18px}.active-flow .team-wrap{width:29%;right:6%;bottom:30px}.active-flow .speech{top:-14px}.active-flow .road{bottom:16px;height:30px}.active-flow .roadline{top:10px}.active-flow .skyline{bottom:42px;transform:scaleY(.6)}.active-flow .sun{width:80px;height:80px;top:3px}.active-flow .delivery-tag{bottom:0;padding:4px 10px;background:#fff}.active-flow .route{margin-top:12px}.active-flow .layout{gap:20px}.active-flow .parcel{height:14px;font-size:5px}.active-flow .cargo{gap:1px}.active-flow .cloud{top:13px}.active-flow .c2{top:45px}}@media(max-width:360px){.layout{padding:0 12px}.form-card{padding:23px 17px}.rating{font-size:9px}h1{font-size:30px}.scene{height:190px}.topic{padding:10px;font-size:11px}}
.secondary svg{width:18px;height:18px;flex-shrink:0}
/* A single question and a briefly visible, gravity-aligned cargo stack. */
.selection-count{font-size:12px;color:var(--muted);margin:20px 0 8px}
.question-progress{display:flex;align-items:center;gap:16px;font-size:11px;color:var(--muted);margin:24px 0 18px}
.question-track{height:4px;background:#edf1f3;border-radius:4px;flex:1;overflow:hidden}
.question-track i{height:100%;display:block;background:var(--orange);border-radius:4px}
.question-title{font-size:25px;margin-top:0}
.single-rating{border:0;margin:22px 0 0;padding:0}
.single-rating .rating{min-height:68px;font-size:11px}
.answer-note{color:var(--muted);font-size:11px;min-height:22px;margin:15px 0 0}
.sr-only{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.cargo{display:block;height:26%;transform:skewY(3deg);pointer-events:none}
.cargo-stack{position:absolute;inset:0;display:grid;grid-template-columns:repeat(3,1fr);grid-template-rows:repeat(2,1fr);gap:2px;animation:cargoFade 1.4s linear both}
.cargo .parcel{width:auto;height:auto;min-width:0;min-height:0;animation:none;margin:0;font-size:7px}
.cargo .parcel.new-parcel{animation:parcelDrop .35s ease-out both}
@keyframes parcelDrop{0%{transform:translateY(-26px);opacity:0}75%{transform:translateY(1px);opacity:1}100%{transform:translateY(0);opacity:1}}
@keyframes cargoFade{0%,64%{opacity:1}100%{opacity:0}}
@media(max-width:740px){
 .rating-flow .journey{position:sticky;top:0;z-index:5;background:var(--bg);padding:4px 0 8px;box-shadow:0 7px 12px #172f4d07}
 .rating-flow .scene{height:145px;margin-top:0}
 .rating-flow .truck-wrap{width:min(56%,210px);bottom:15px}
 .rating-flow .team-wrap{width:29%;bottom:30px}
 .rating-flow .route{display:none}
 .rating-flow .layout{gap:14px}
 .rating-flow .form-card{padding:23px 20px;min-height:350px}
 .rating-flow .form-card h2{font-size:22px}
 .rating-flow .sub{margin-bottom:16px}
 .question-progress{margin:19px 0 17px}
 .single-rating .rating{font-size:10px;min-height:62px}
 .cargo .parcel{font-size:6px;height:auto}
 .active-flow .cargo .parcel{height:auto;font-size:5px}
}
/* Equal-sized ratings run from low to high, with no default selection. */
.single-rating .rating{display:flex;align-items:center;justify-content:center;line-height:1.65;padding:8px 2px}
.tone-section{margin:16px 0 20px}
.tone-buttons{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}
.tone-button{min-height:44px;padding:10px 8px;border:1px solid #d7dfe4;border-radius:8px;background:white;color:var(--navy);font-size:12px}
.tone-button[aria-pressed=true]{border-color:var(--navy);background:#edf2f6;font-weight:700}
.tone-help{font-size:10px;line-height:1.7;color:var(--muted);margin:8px 0 0}
.draft-tools{justify-content:space-between;align-items:center;gap:10px}
.draft-tools .refresh-draft{border:1px solid #d7dfe4;border-radius:8px;text-decoration:none;padding:10px 12px;min-height:42px;background:#f5f7f8;color:var(--navy)}
@media(max-width:740px){.tone-section{margin:15px 0}.single-rating .rating{font-size:10px}.draft-tools .refresh-draft{font-size:11px;padding:10px}}

/* Three equal choices and gentle, optional feedback. */
.ratings{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.single-rating .rating{min-height:64px;font-size:16px;line-height:1.5;border-radius:14px}
button{transition:transform .13s ease,background-color .16s ease,box-shadow .16s ease}
button:not(:disabled):active{transform:scale(.96)}
.button-pop{animation:buttonPop .28s ease-out}
@keyframes buttonPop{0%{transform:scale(.95)}55%{transform:scale(1.035)}100%{transform:scale(1)}}
.effect-controls{display:flex;align-items:center;gap:8px;flex-shrink:0}
.effect-controls .quiet{min-height:40px;padding:6px 8px;white-space:nowrap;font-size:11px;border:1px solid #e1e5e9;border-radius:20px;background:#fff}
.confetti{position:fixed;inset:0;z-index:100;overflow:hidden;pointer-events:none}
.confetti i{position:absolute;top:26%;left:var(--x);width:7px;height:11px;border-radius:2px;opacity:0;animation:confettiFall 1.35s var(--delay) ease-out both}
@keyframes confettiFall{0%{opacity:0;transform:translate(0,-30px) rotate(0deg)}12%{opacity:.9}75%{opacity:.8}100%{opacity:0;transform:translate(var(--drift),270px) rotate(var(--spin))}}
.no-motion .confetti{display:none}
@media(max-width:740px){.header{gap:8px}.effect-controls{gap:4px}.effect-controls .quiet{font-size:10px;padding:6px}.single-rating .rating{font-size:15px;min-height:60px}.ratings{gap:8px}}
@media(prefers-reduced-motion:reduce){.confetti{display:none}}

.no-motion button:not(:disabled):active{transform:none}
@media(prefers-reduced-motion:reduce){button:not(:disabled):active{transform:none}}

/* Speech and people occupy separate flow rows; both resize with their column. */
.scene{height:auto;min-height:250px;padding-bottom:40px}
.scene-actors{position:relative;display:grid;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr);gap:12px;align-items:end;min-height:210px;padding:35px 4px 0}
.scene .scene-actors .truck-wrap{position:relative;inset:auto;width:100%;max-width:none;align-self:end}
.scene .scene-actors .team-wrap{position:relative;inset:auto;width:100%;max-width:210px;display:flex;flex-direction:column;align-items:center;gap:12px;justify-self:end}
.scene .scene-actors .speech{position:relative;inset:auto;white-space:normal;overflow-wrap:anywhere;width:100%;max-width:100%;font-size:11px;line-height:1.6;text-align:center;padding:8px}
.scene .scene-actors .team{width:100%;height:auto;display:block}
.skip-answer{font-size:11px;min-height:44px;margin:16px auto 0;padding:10px 12px;color:var(--muted)}
.answer-note{margin-top:3px}
.navigation>.primary{min-width:0;line-height:1.6}
@media(max-width:740px){
 .scene,.active-flow .scene,.rating-flow .scene{height:auto;min-height:0;margin-top:0;padding-bottom:28px}
 .scene-actors{min-height:0;padding:22px 3px 0;gap:10px}
 .scene .scene-actors .speech{font-size:10px;padding:6px 7px}
 .active-flow .scene-actors{padding-top:4px;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr)}
 .active-flow .scene .scene-actors .team-wrap{gap:10px}
 .active-flow .scene .scene-actors .team{height:clamp(52px,17vw,85px);object-fit:contain}
 .active-flow .scene .scene-actors .truck-wrap{max-width:210px;justify-self:center}
 .navigation{gap:10px}.navigation>.primary{font-size:12px;padding:12px 10px}
 .header{height:auto;min-height:77px;flex-wrap:wrap;padding-top:10px;padding-bottom:10px}
}

/* One soft headlight pulse, anchored to the lamps in the truck image. */
.truck-headlights{position:absolute;inset:0;pointer-events:none}
.headlight{position:absolute;width:5%;height:6%;border-radius:50%;opacity:0;transform:translate(-50%,-50%);background:radial-gradient(ellipse,#fffef1 0%,#fffbd4 25%,#ffe9a275 55%,transparent 75%)}
.headlight-far{left:7.4%;top:66.4%}
.headlight-near{left:28.2%;top:67%}
.lights-on .headlight{animation:headlightGlow .48s ease-in-out both}
@keyframes headlightGlow{0%,34%,69%,100%{opacity:0;box-shadow:0 0 4px 0 #ffe6a600}16%,52%{opacity:1;box-shadow:0 0 14px 5px #ffe6a69c}}

.auto-navigation{justify-content:space-between}
.auto-hint{font-size:10px;color:var(--muted);line-height:1.7;text-align:right}
.no-motion .truck-headlights{display:none}
@media(prefers-reduced-motion:reduce){.truck-headlights{display:none}}


/* A full-screen opening thank-you, separate from the team speech bubble. */
body.intro-open{overflow:hidden}
.opening{position:fixed;inset:0;z-index:120;display:grid;place-items:center;background:linear-gradient(145deg,#f8f9f5,#edf2f3);color:var(--navy);padding:28px;opacity:1;transition:opacity .55s ease}
.opening.closing{opacity:0;pointer-events:none}
.opening[hidden]{display:none}
.opening-content{text-align:center;max-width:780px}
.opening-accent{display:block;width:42px;height:3px;margin:0 auto 34px;border-radius:3px;background:var(--orange);animation:openingFade .8s .05s both}
.opening-message{font-size:clamp(26px,4.5vw,48px);font-weight:750;line-height:1.7;letter-spacing:.045em;margin:0;animation:openingFade .8s .15s both}
.opening-company{display:block;margin-top:28px;font-size:12px;letter-spacing:.13em;color:var(--muted);animation:openingFade .8s .35s both}
.opening-skip{position:absolute;right:clamp(20px,4vw,60px);bottom:clamp(20px,4vw,48px);padding:12px 16px;border:1px solid #cfd8dc;background:#fff;border-radius:24px;color:var(--navy);font-size:12px;animation:openingFade .8s .5s both}
@keyframes openingFade{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}
@media(max-width:740px){.opening-message{font-size:clamp(24px,6.5vw,34px)}.opening-company{font-size:10px}}
@media(prefers-reduced-motion:reduce){.opening,.opening-accent,.opening-message,.opening-company,.opening-skip{animation:none;transition:none}}
.no-motion .opening,.no-motion .opening-accent,.no-motion .opening-message,.no-motion .opening-company,.no-motion .opening-skip{animation:none;transition:none}

/* An existing answer remains clearly selected when revisiting a question. */
.single-rating .rating[aria-checked="true"],.single-rating .rating[aria-checked="true"]:hover{background:var(--navy);border-color:var(--navy);color:#fff;opacity:1}
.answer-note.answered{color:var(--navy);font-weight:700}
body:not(.active-flow) .form-card{min-height:0}

/* Explain each choice inside its button with equal weight and readable wrapping. */
.single-rating .rating{flex-direction:column;gap:4px;min-height:96px;padding:10px 6px;text-align:center}
.single-rating .rating-label{display:block;font-size:16px;font-weight:700;line-height:1.35}
.single-rating .rating-hint{display:block;font-size:10px;font-weight:400;line-height:1.4;color:var(--muted);overflow-wrap:anywhere;text-wrap:balance}
.single-rating .rating[aria-checked="true"] .rating-hint{color:#fff}
@media(max-width:740px){.single-rating .rating{min-height:96px;padding:9px 3px}.single-rating .rating-label{font-size:15px}.single-rating .rating-hint{font-size:10px}}

/* A calm, full-screen thank-you before the review entry page opens. */
body.copy-thanks-open{overflow:hidden}
.copy-thanks{position:fixed;inset:0;z-index:115;display:grid;place-items:center;overflow-y:auto;padding:20px;background:linear-gradient(150deg,#f8f9f5,#edf2f3);opacity:0;visibility:hidden;transition:opacity .55s ease,visibility .55s ease}
.copy-thanks[hidden]{display:none}
.copy-thanks.visible{opacity:1;visibility:visible}
.copy-thanks-content{width:min(100%,620px);margin:auto;text-align:center;display:flex;flex-direction:column;align-items:center;opacity:0;transform:translateY(12px);transition:opacity .65s .1s ease,transform .65s .1s ease}
.copy-thanks.visible .copy-thanks-content{opacity:1;transform:translateY(0)}
.copy-thanks h2{margin:0;font-size:clamp(22px,4vw,32px);line-height:1.5}
.copy-thanks-instruction{margin:9px 0 0;color:var(--muted);font-size:clamp(13px,2.2vw,16px)}
.copy-thanks-image{display:block;width:min(100%,500px);height:auto;max-height:38dvh;object-fit:contain;margin:12px auto 0}
.copy-thanks-message{margin:8px 0 20px;font-size:clamp(15px,2.5vw,19px);font-weight:700}
.copy-thanks .primary{width:min(100%,360px)}
.copy-thanks-timing{margin:11px 0 0;font-size:11px;color:var(--muted)}
.copy-thanks-back{border:0;background:transparent;color:var(--muted);text-decoration:underline;text-underline-offset:3px;padding:13px;font-size:12px}
@media(max-width:740px){.copy-thanks{padding:18px}.copy-thanks-image{width:min(100%,420px);max-height:34dvh}.copy-thanks-message{margin-bottom:16px}}
@media(prefers-reduced-motion:reduce){.copy-thanks,.copy-thanks-content{transition:none}}
.no-motion .copy-thanks,.no-motion .copy-thanks-content{transition:none}

/* Optional detail tags appear only after a positive answer. */
.positive-tags{margin:15px 0 2px;padding:15px;border:1px solid #dce4e6;border-radius:14px;background:#f7f9f8}
.positive-tags-title{margin:0 0 12px;font-size:12px;font-weight:700;line-height:1.6}
.positive-tag-buttons{display:flex;flex-wrap:wrap;gap:8px}
.positive-tag{min-height:44px;padding:9px 15px;border:1px solid #cbd6db;border-radius:24px;background:#fff;color:var(--navy);font-size:12px}
.positive-tag[aria-pressed="true"]{background:var(--navy);border-color:var(--navy);color:#fff;font-weight:700}
.positive-tags-note{margin:11px 0 0;color:var(--muted);font-size:10px;line-height:1.6}
@media(max-width:360px){.positive-tags{padding:12px}.positive-tag{padding:9px 12px}}

/* Optional context stays in this page and is never attached to analytics. */
.organization-input{display:block;width:100%;min-height:52px;padding:12px;border:1px solid #cbd6db;border-radius:10px;background:#fcfdfd;color:var(--navy);font-size:16px;line-height:1.6}
.organization-input::placeholder{font-size:12px;color:var(--muted)}
.organization-input:focus-visible{outline:3px solid var(--orange);outline-offset:3px}
.organization-help,.organization-warning{font-size:12px;line-height:1.75;color:var(--muted)}
.organization-help{margin:12px 0 22px}
.organization-warning{margin:10px 0 0;padding:10px 12px;border-left:3px solid var(--orange);background:#fff7ef;border-radius:4px;color:#5d4e40}
.optional-label{display:inline-block;vertical-align:middle;margin-left:9px;padding:3px 8px;border-radius:20px;background:var(--pale);font-size:11px;font-weight:400}
.edit-organization{margin:0 0 12px;text-align:left;min-height:44px;padding:8px 0}
.posting-guide{margin-top:16px;color:var(--muted);font-size:12px}
.posting-guide summary{cursor:pointer;padding:10px 0;min-height:44px}
.posting-guide .note{margin-bottom:0}
/* Keep natural document scrolling for small screens, zoom and the keyboard. */
@media(max-width:740px){
 .active-flow .header{min-height:58px;padding:6px 14px;flex-wrap:nowrap}
 .active-flow .brand{font-size:11px;gap:6px}
 .active-flow .brand small{font-size:6px}
 .active-flow .brand-symbol{font-size:20px;padding:4px 6px}
 .active-flow .brand-symbol>span{font-size:16px}
 .active-flow .effect-controls .quiet{min-height:44px;margin:0;padding:6px;font-size:10px}
 .active-flow .layout{max-width:540px;margin:0 auto 12px;padding:0 12px;gap:8px}
 .active-flow .journey,.rating-flow .journey{position:relative;top:auto;padding:0;box-shadow:none}
 .active-flow .scene{padding:0;overflow:hidden}
 .active-flow .scene-actors{grid-template-columns:minmax(0,1.3fr) minmax(0,1fr);padding:2px 8px 6px;gap:12px;align-items:end}
 .active-flow .scene .scene-actors .truck-wrap{width:min(100%,140px)}
 .active-flow .scene .scene-actors .team-wrap{max-width:155px;gap:3px;justify-self:start}
 .active-flow .scene .scene-actors .team{height:28px;width:100%;object-fit:contain}
 .active-flow .scene .scene-actors .speech{padding:4px 6px;font-size:10px;line-height:1.45}
 .active-flow .scene .delivery-tag,.active-flow .route,.active-flow .cloud{display:none}
 .active-flow .sun{height:48px;width:48px;top:0;left:45px}
 .active-flow .road{bottom:0;height:22px}
 .active-flow .roadline{top:6px}
 .active-flow .skyline{bottom:20px;transform:scaleY(.35)}
 .active-flow .form-card,.rating-flow .form-card{padding:14px 16px;min-height:0;border-radius:16px}
 .active-flow .step-top{min-height:32px;gap:8px}
 .active-flow .step-top .quiet{min-height:36px;padding:6px}
 .active-flow h2,.rating-flow .form-card h2{font-size:21px;line-height:1.45;margin:10px 0 6px}
 .active-flow .sub,.rating-flow .sub{font-size:12px;line-height:1.6;margin:0 0 10px}
 .active-flow .question-progress{margin:7px 0 10px;font-size:11px}
 .active-flow .question-title{margin-top:0}
 .active-flow .single-rating{margin:12px 0 0}
 .active-flow .single-rating .rating{min-height:76px;padding:8px 4px}
 .active-flow .positive-tags{margin:10px 0 6px;padding:10px}
 .active-flow .positive-tags-title{font-size:11px;margin:0 0 7px}
 .active-flow .positive-tag-buttons{gap:6px}
 .active-flow .positive-tag{font-size:12px;min-height:44px;padding:7px 10px}
 .active-flow .positive-tags-note{margin:6px 0 0}
 .active-flow .answer-note{font-size:11px;line-height:1.6;min-height:18px;margin:5px 0 0}
 .active-flow .navigation{margin-top:10px;gap:10px}
 .active-flow .navigation>.primary{min-height:48px;font-size:13px;padding:10px}
 .active-flow .back{min-height:44px}
 .active-flow .skip-answer{margin:14px auto 0;min-height:44px;padding:10px 12px}
 .active-flow .privacy{margin:6px 0;font-size:10px;line-height:1.6}
 .organization-flow .field-label{font-size:12px;margin:18px 0 8px}
 .organization-flow .organization-help{margin-bottom:16px}
 .draft-flow h2 br{display:none}
 .draft-flow .tone-section{margin:10px 0}
 .draft-flow .tone-section .field-label{margin:0 0 6px}
 .draft-flow .tone-buttons{gap:6px}
 .draft-flow .tone-help{margin-top:5px}
 .draft-flow .field-label{margin:10px 0 6px}
 .draft-flow .textarea.draft{min-height:120px;height:clamp(120px,20dvh,170px);padding:10px 12px;font-size:16px;line-height:1.7}
 .draft-flow .organization-warning{font-size:11px;line-height:1.6;margin-top:8px;padding:8px 10px}
 .draft-flow .draft-tools{margin:4px 0 0;gap:8px}
 .draft-flow .draft-tools button{min-height:44px}
 .draft-flow .edit-organization{font-size:11px;min-height:44px;margin:0 0 4px}
 .draft-flow .copy-row{gap:6px}
 .draft-flow .copy-row>.primary,.draft-flow .copy-row>.secondary{min-height:48px;font-size:13px}
 .draft-flow .posting-guide{margin-top:6px}
}
@media(max-width:740px) and (max-height:740px){
 .active-flow .scene .scene-actors .truck-wrap{width:min(100%,112px)}
 .active-flow .scene .scene-actors .team{height:22px}
 .active-flow .scene-actors{padding-bottom:4px}
 .active-flow .single-rating .rating{min-height:68px}
 .active-flow .form-card{padding:12px 14px}
 .draft-flow .textarea.draft{height:120px}
}

@media(max-width:740px){
 .draft-flow .scene .scene-actors .truck-wrap{width:min(100%,110px)}
 .draft-flow h2{font-size:18px;line-height:1.5}
 .draft-flow .tone-help{display:none}
}

/* A compact welcome keeps the start action visible without shrinking controls. */
body:not(.active-flow) .eyebrow,body:not(.active-flow) .intro,body:not(.active-flow) .route,body:not(.active-flow) .journey-note{display:none}
body:not(.active-flow) .journey{padding-top:0}
body:not(.active-flow) h1{font-size:38px;line-height:1.4;margin:6px 0 12px}
@media(max-width:740px){
 body:not(.active-flow) .header{height:auto;min-height:58px;padding:6px 14px;flex-wrap:nowrap}
 body:not(.active-flow) .brand{font-size:11px;gap:6px}
 body:not(.active-flow) .brand small{font-size:6px}
 body:not(.active-flow) .effect-controls .quiet{min-height:44px;margin:0}
 body:not(.active-flow) .layout{margin:0 auto 12px;padding:0 12px;gap:10px}
 body:not(.active-flow) .journey{padding:0}
 body:not(.active-flow) h1{font-size:24px;line-height:1.4;margin:4px 0 8px}
 body:not(.active-flow) .scene{padding-bottom:0;margin:0;min-height:0}
 body:not(.active-flow) .scene-actors{padding:0 6px 4px;gap:12px;min-height:0}
 body:not(.active-flow) .scene .scene-actors .truck-wrap{max-width:160px;justify-self:center}
 body:not(.active-flow) .scene .scene-actors .team-wrap{max-width:135px;gap:4px}
 body:not(.active-flow) .scene .scene-actors .team{height:40px;object-fit:contain}
 body:not(.active-flow) .scene .scene-actors .speech{font-size:10px;padding:5px}
 body:not(.active-flow) .delivery-tag,body:not(.active-flow) .cloud{display:none}
 body:not(.active-flow) .road{bottom:0;height:25px}
 body:not(.active-flow) .skyline{bottom:20px;transform:scaleY(.4)}
 body:not(.active-flow) .sun{width:60px;height:60px;top:0}
 body:not(.active-flow) .form-card{padding:16px 18px}
 body:not(.active-flow) .step-top{display:none}
 body:not(.active-flow) h2{font-size:21px;line-height:1.5;margin:0 0 8px}
 body:not(.active-flow) .sub{margin:0 0 14px;font-size:12px;line-height:1.7}
 body:not(.active-flow) .privacy{margin:6px 0}
}